Wherever we act, these are the values and principles that guide us:

Helping people in need: We address the impacts of war on displaced families. We’re committed to helping anyone who’s struggling after becoming displaced in the countries where we work, no matter who they are or where they come from.

Non-discrimination: We stand against all forms of discrimination based on ethnicity, nationality, religion, gender or social class. We believe in treating everyone with dignity and respect, and championing the rights of all to achieve a world free from war and conflict.

Neutrality: We’re a non-governmental, non-political, non-profit organisation. We’re committed to remaining neutral at all times. However, we’ll always speak out against human rights violations and anything that prevents us from doing our work to help vulnerable families.

Professionalism: We pride ourselves on years of experience and expertise in the humanitarian sector. From the start of a campaign through to its end, we make sure we maintain the highest professional standards and constantly aim for continual improvement.